Each product has it own unique size guide located on the product page.
Please note that we cannot guarantee at 100% that the size will work for you however we do have a 98% accuracy when using our guides.
What do I know what size I need?A unique size chart is located on the product page of each of our item.I don’t think the size the size chart is giving me is correct.Due to the natural of the materials we use, our sizes may not match your typical sizes. It is important to input the most accurate information.My waist is smaller then average, do I still get the size the size chart is telling me to get?Our size chart is based on average sizes for height and weight, if your waist is smaller than average, you should go down one size.My tummy is larger than the rest of my body, will the size chart work for me?If you carry most of your weight in your tummy, we suggest sizing up one size.Does the waist band sizes run small?Due to the nature of the material we use, the sizes due tent to be smaller that regular sizes.My weight is towards the end of the weight range, which range should I chose?If your weight is towards the end of the weight range, choose the next weight range up.How do I know I need a smaller size?When your band is no longer snug and you can not feel the slight compression, then your snatch is on another level and you need to size down 😊What is the processing time for shipments?Typically our processing time is 2-5 business days. We are working hard to reach this goal but please expect delays due to COVID-19.Why does the item I want to order have a ship by date ? The item is not in stock and the ship date is the anticipated date that we will receive the item and begin shipping.What are your business hours?Our office hours are Monday - Friday 9AM - 5PMWhat is the difference between the Define Band and the Define Band Duo?Our Classic Black Define Band has an adjustable strap that is not removable, and is permanently attached to the back. Our Define Band Duo is exactly the same, with a adjustable strap that can be removed from the back of the band or later refastened to the back of the band via Velcro lining on the strap and on the back of the Duo. This gives you more options on how you can wear your Define Band Duo.How do I wash my band? You can hand wash in warm water with mild soap, and then air.Do I wear this over or under my clothes? You can wear our items either over or under clothing, depending on your preference.Are there metal rods in the band? Yes, this band does feature metal flex rods designed to shape and define your waist.When will you restock?Please sign up for our mailing list and turn your Instagram notifications one to get updates on re-stocks.
WHERE TO SHOPWhat Waist is sold exclusively at WHATWAIST.COM onlyPROCESSING TIMESMost orders placed Monday through Friday will be processed and shipped within 2-5 business days.Orders placed on Friday or over the weekend will start processing on Monday and ship within 2-5 business days.Certain products may have longer processing times. These will be noted on the product pages.PRE-ORDERSItems available for pre-order will be shown on the product page with the expected ship date. Please note, once your order is placed, the full payment will be taken up front. If you wish to cancel your order before the ship date, you may do so by contacting Customer Service.If your order contains pre-order items and available items, please note that your order will be shipped once the pre-order item(s)are received.We are not able to split orders and ship available items first. If you wish to purchase pre-order items and available items together, we suggest placing a separate order for each.ORDER TRACKINGOnce your order has been shipped, you will receive an e-mail notification containing the shipment tracking information.Your order may arrive in several shipments. You will receive a separate e-mail notification for each shipment.TAXESWe are obligated by law to charge and collect taxes on products that we sell, such taxes are charged based on the tax laws for the location to which the order is being shipped or delivered. The tax amount presented during checkout is an estimation of the tax related to your order.oRDER CANCELATIONSWe are usually unable to change or cancel an order after you have placed it.To ensure your security and to prevent fraud, we take additional steps in verifying the details on your order. You may receive an email from us asking to verify your address and card information. If you receive a cancellation notification, please contact Customer Service for more information.UPDATING ORDERSOrders cannot be changed or updated once they are placed as they instantly start processing.If you'd like to add another item to your order, please place a new order for the item.CHANGING SHIPPING ADDRESSShipping addresses cannot be changed once your order is made. We will only ship to the shipping address entered when the order was originally placed.