Return / Exchange Policy
We fully back the quality of our products and we strive to make sure each purchase is a success for you and What Waist. Making sure you receive items that fit and are free from defects is a priority for us and for this reason, we offer a 14 day exchange policy that will cover any manufacturer defect or sizing issue that you may experience. We do not offer refunds, but we can issue store credit for eligible orders.
If you are not 100% satisfied with your purchase, exchanges can be made for eligible items. To initiate an exchange, please read and fill out this form
for complete instructions. Please note that you will be responsible for all shipping charges. Once Received, we will physically inspect each item returned and we reserve the right to refuse an item if it does not pass inspection. In order for an exchange to be accepted, the item that you are returning should be in new condition in the original packaging with all original tags attached. Exchanges should show no signs of wear, odors, stains (glitters, oils, etc), and no dampness from sweat or otherwise. If the exchange is denied, you will be responsible for the cost of having the item shipped back to you.
After receiving your return, we will process your order within 4-9 business days.
The most economical return method is USPS flat rate shipping, however, you can use and shipping method you desire.
Manufacturer defects are covered for 14 days after purchase. Manufacturer defects are any malfunctions that occur from normal use of the product. Misuse or damage that is the result of abuse will not be covered and can be declined at our discretion.