Additional Disclosures
This page contains additional disclosures for purchase.
WARRANTY
Making sure you receive items that fit is a priority for us, and for this reason, we offer a 30-day exchange policy that will cover any sizing issue that you may experience. We do not offer refunds, but we can issue store credit or exchange for eligible orders.
For more information about this additional disclosure please visit here.
Find out more about refunds here.
NOT A MEDICAL DEVICE
The items we offer are not medical devices. Do not pull the adjustments on our waistbands too tight around your waist as our garments are not meant to be worn extremely tight and should fit comfortably. We encourage exchanges for any item that fits too tight. For safety reasons, our waistbands are not intended to be worn excessive of two hours at a time. After two hours, remove the band and take one-hour breaks between use. Discontinue the use of any waistband or other product if you experience discomfort.
Customers should immediately stop wearing any product that causes discomfort or pain and seek the advice of a physician.
For more information about this additional disclosure please visit here.
DISCONTINUE WEARING
Some garments may, over time, and due to extended use, wear and may lose a stitch resulting in a wire exposure which could come into contact with the Customer’s skin. Customers should immediately stop wearing any garment that causes discomfort or pain and seek the advice of a physician. This can be remedied by replacing the stitch. It is recommended that if this occurs, a Customer take the garment to a professional to have the stitch replaced.
The Company hereby disclaims liability for any loss or damage to person or property as a result of an exposed wire or other damages caused by extended wear.
What Waist is not responsible for any injuries due to negligence or misuse including, but not limited to zipper related issues.
For more information about this additional disclosure please visit here.
ALLERGIC REACTIONS/ RASHES
Many of our products contain latex or may be made in a factory where latex products are produced. Please beware that if you have or suspect that you have latex allergies it is not recommended that you use our latex products. We will not be liable and hereby disclaim all liability for skin irritations or rashes in the event that a garment is worn, and a rash or skin irritation develops. Should you develop a sensitivity or a rash after wearing any garment, it is strongly recommended that you discontinue wearing that garment and seek consultation from a physician. What Waist does not take responsibility for any allergic reactions.
For more information about this additional disclosure please visit here.
PURCHASE TERMS AND CONDITIONS
You Must be 18 Years of Age or Older to Purchase Define Bands, Sauna Vests, Sweat Bands and Deluxe Bands. Purchases over $150 will require a signature for delivery.
Unless stated otherwise, all shipping fees to and from What Waist are the responsibility of the customer. Custom fees and duties from international orders are the responsibility of the customer.
ROUTE PACKAGE INSURANCE
Route is an insurance policy that helps protect your package in the event that it is lost or stolen. We are not responsible for any lost or stolen items due to mail-carrying series. Once it leaves the Warehouse, What Waist is no longer responsible for any items. To ensure the best delivery experience and ensure your package is covered, What Waist recommends purchasing package insurance in the event of an issue with the carrier. Once the order is shipped the insurance coverage starts and we would be unable to remove Route's coverage. Route cannot be applied to orders that have already been processed.
Route purchase protection is automatically added to all orders. You may opt out of this protection at checkout but per policy What Waist is not responsible for lost or stolen packages due to the mail carrying series. Route purchase protection ensures that if your package is lost, damaged, or stolen due to an issue with the carrier you will be entitled to a replacement or refund.
For our more information about additional disclosures, please visit here or for more information on how to contact us, check here.
MATERIAL WARNING
Some of our products are made of Neoprene. Please check the materials for each product to verify materials used. While hypersensitivity to neoprene is rare it is generally safe to wear. Neoprene is chemically stable and is not considered toxic. Using neoprene products is unlikely to cause exposure to chloroprene. Levels of chloroprene in most neoprene products are very low.
California is the only state that does require a warning for the use of the material. Proposition 65 requires warnings to accompany any product that create exposures to any of 800+ chemicals appearing on the Proposition 65 list. Proposition 65 is administered by California's Office of Environmental Health Hazard Assessment (OEHHA), a part of the California Environmental Protection Agency.
⚠️WARNING: This product can expose you to chemicals including chloroprene, which is known to the State of California to cause cancer. For more information go to www.P65Warnings.ca.gov.